Radiology
Improving the radiology staff and patient experience
Radiology professionals:
How will your department create strong staff satisfaction and a positive patient experience?
Radiology professionals:
How will your department become more integrated to improve care?
Get more on radiology
news and info
Delivering high-quality patient care is the goal of every radiology department. But the demands of the job — growing scan volumes, less time spent with patients, complex workflows — can take a toll on staff performance and the experience of the patients you care for.
The opportunity
Our user-centric imaging technologies and scan protocols – with intelligent applications that reduce clinical variation, and as a result, the need for re-scans – can improve staff satisfaction and positively impact your patients’ experience. Our patient-first design and immersive audio and visual experiences in the imaging suite help decrease stress, discomfort and movement during scans, and offer an added benefit of differentiating your practice – for both prospective patients and employees – in a highly competitive market.
Explore more in seamless radiology:
Dutch Masters: Improving the patient experience of MRI with music and art
A collaboration between Philips, Rijksmuseum, Rotterdam Philharmonic Orchestra, AMC and Erasmus Medical Center has led to an exciting new Ambient Experience theme. Together we show how art and music can improve the patient experience*.
Erasing boundaries in pediatric radiology at Phoenix Children’s Hospital
The most sensitive people to radiation are children, making pediatric radiology at Phoenix Children's Hospital a crucial part of care. Phoenix Children's and Philips co-designed and tested new dosing protocols in its imaging equipment that are child-sized and appropriate for particular age groups or a particular organ*.
Immersive environments. Increased comfort.
An MRI in-bore experience that transports patients out of the imaging suite and into a relaxing environment of their choice, enhancing their comfort and offering them a sense of control.
Collaboration with ultra-portable tele-ultrasound
Get diagnostic capabilities at the point of care on your compatible smartphone with app-enabled Lumify portable ultrasound. Have more meaningful collaboration through 2-way video and audio and live ultrasound streaming with virtual guidance.
See all stories and case studies
*Results from this facility are not predictive of results in other facilities. Results in other facilities may vary.
Explore patient and staff experience in more depth
Enhancing the patient experience of imaging: A survey of patient responses to recent imaging procedures
Workflow enhancements
- PDF: Grid-less imaging with SkyFlow: Time savings and work-flow improvements (1.54 MB)
- Video: Improving efficiency in diagnostic radiology with the CombiDiagnost (715.0 KB)
- Video: What innovations in MR imaging can do for your patients (737.0 KB)
- PDF: Meaningful Innovation and the Human Factor in Healthcare (1.5 MB)
- Video: Use the power of virtual reality to prepare your MR patients (804.0 KB)
- Article: Happy staff, happy patient: empowering radiology staff for a better patient experience
Dose management
Reducing rescans
- Video: Transforming the PET/CT experience at Sparks Medical Center with Ambient Experience (768.0 KB)
- Customer story: Increasing ultrasound efficiency at Lakeland Regional Medical Center
- Article: Putting patient comfort first: A new perspective on improving imaging outcomes
- PDF: Reduce patient stress to improve MR imaging outcomes (740.0 KB)
- Video: Ultimate Ultrasound Small Parts Solution (743.0 KB)
Patient experience
- Article: Enhancing patient and staff experience in MRI at Lahey Health
- Article: The Ambient Experience Dutch Masters theme: Using the power of art and music to improve MRI experiences
- PDF: The Patient Factor: Imaging beyond the Scan (544.0 KB)
- PDF: Co-creating a patient focused strategy (780.0 KB)
- Video: Philips Healthcare Consulting and Ambient Experience MRI Patient In-Bore (763.0 KB)
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