Brilliance4K Ultra HD LCD display with MultiView

Purchased in 2024(EU). Overall its a great productivity monitor. few minor issues: 1. remote control was not included, but was available for purchase in amazon for ~20eur 2. audio jack is not combo (does not support mic, no audio in) other than that - its 5 star monitor. if you need a big and versatile 4k screen - look no further

Wish this monitor came with a remote control, as a disabled person it is very difficult to reach around the back of the monitor to change inputs. Apparantly this model only comes with a remote if you are in China. The website that i purchased from (Scan.co.uk) advertised it as having a remote but since i contacted them and queried it they have now changed their website. Apart from this problem i am satisfued with the monitor.

This monitor is working very well after five months use but I did consider returning it in first six weeks, owing to its complexity. I am now very pleased and think that it will last well over the long run and as I learn its quirks. I have purchased computers and peripherals since the 1980s. The physical features (turns, rotates, portrait, landscape, built-in loudspeakers) are really great. A problem is the use of five tiny buttons along the bottom and which are hard to see, but critical for proper use. The screen resolution, colours, contrast, and all adjustable but the monitor does not always seem to retain the settings, or some are incompatible with others in a way that I do not yet understand. For example, the monitor has an extensive set of SMART options for sensing user presence, adjusting blue shift, adjusting screen contrast, and so on, but the use of one negates the use of another in a way that is not described in the manual, or elsewhere, and known only to the design engineers. Phone support was basic when tried. Monitor has an extensive set of connections, for use with many types of computer, but its abilities depend upon which connections are in use. For example, no problem with wake from sleep by bluetooth keyboard touch if connected via HDMI. If connected via USB-C only, and using a bluetooth keyboard/mouse, then wake from sleep can require waking monitor first by button push, and then waking the computer by mouse or keyboard. Frustrates my partner. Other posts on shopping sites have described some issues arise when using USB-C only as a connection and USB 3.2 is enabled for the monitor ports,for peripherals. I have set the USB bus to 2.0 and avoid such issues. Download of the user manual is an absolute must. It's impossible to understand the settings and choices otherwise. It is clear from the types of questions asked on various sites that users have not found the manual and so cannot resolve even simple features such as turning on audio speakers, adjusting contrast, etc. The sole support issue so far is that on the first day, when carefully turning the monitor 90 degrees landscape to portrait, the end of the supplied USB-C cable ripped off. I requested another from the phone support and it was mailed at no cost. In dealing with the first level support ( a third party company) and asking other questions, it was clear that the operator was merely reading through scripts and did not have as much information as I did when using the downloaded manual. So i stopped asking difficult set-up questions. All in all, after five months I would give it just less than 5 stars owing to some quirks.