The camera of my Philips Avent Baby monitor is not working
Published on 2020-02-10
It can happen that video images are not displaying on your Philips Avent Baby monitor. This does not always mean that the camera is broken. Use these possible causes and solutions to try and solve the issue yourself.
The parent unit is in audio, vox or eco mode
Your Philips Avent Baby monitor comes with different modes. Press the mode button on the side of the parent unit to select video. Available modes are:
video mode: video and sound are always on
audio mode: sound is always on, but video is inactive
vox mode: video and sound will turn off automatically if no sound is detected for 20 seconds.
eco mode: video, sound, and transmissions will turn off automatically if no sound is detected for 20 seconds.
A software error occured
You can reset the parent unit of your Philips Avent Baby monitor by simultaneously pressing the power button and the navigation down button for one second. The parent unit will turn off automatically after one second. In order to turn the Philips Avent Baby monitor on, press the power button again.
Did this not solve the issue? Please contact us for further assistance