My Philips Kettle does not switch on

Please check if the plug of your kettle has been inserted properly into the wall socket and if the wall socket is working.

The boil-dry protection is a safety feature that automatically switches off your kettle. The boil-dry protection will be activated in the following cases:

• The kettle is switched on with insufficient or no water inside. 
• All water in the kettle has evaporated during operation. 

Regular descaling prolongs the life of the kettle. In case of normal use (up to 5 times a day), the following descaling frequency is recommended:

• Once every 3 months if you use soft water (up to18dH). 
• Once every month if you use hard water (more than 18dH). 

1. Fill the kettle with water up to three-quarters of the maximum level and bring the water to the boil. 
2. After the kettle has switched off, add white vinegar (8% acetic acid) to the maximum level. 
3. Leave the solution in the kettle overnight. 
4. Empty the kettle and rinse the inside thoroughly. 
5. Fill the kettle with fresh water and boil the water. 
6. Empty the kettle and rinse it with fresh water again. 
7. Repeat the procedure if there is still some scale in the kettle.