Baby bottles・ warmers・ monitors・ thermometers
Philips warrants its products for a specified period of time as per the below warranty period for the specific product from the date of purchase. Defects caused by defective materials and workmanship will be repaired or replaced by Philips within a reasonable period of time, as long as valid proof of purchase is provided. Use of non-genuine spare parts will void this warranty. The user must strictly follow all instructions contained in the instruction manual and refrain from any action or use that is considered unnecessary in the instruction manual. If the product is used in a country where its use is not intended, voltage conversion may be necessary. Philips cannot be held responsible for the lack of power supply in non-working products due to improper voltage supply for the product.
The following table shows the warranty period for various mother and child care categories: Mother and child care
| Electric breast pumps | 24 months |
| Manual breast pumps | No warranty |
| Bottles & bottle accessories | No warranty |
| Baby monitors | 24 months |
| Electric sterilizers, bottle warmers & food processors | 24 months |
| Pacifiers & teethers | No warranty |
| Bags & gift sets | No warranty |
Philips offers extended warranty for a few selected models and this extended warranty is in addition to your statutory warranty rights. Your statutory warranty rights are not restricted by this extended warranty from Philips. The replacement or repair of the product does not constitute a new warranty if a product is repaired or exchanged within the statutory or within the extended warranty period. In case extended warranty is applicable to your product, please consider the following points: • To qualify for an extended Philips warranty, register your product on Philips website with your MyPhilips Account within 90 days after purchase. • Once registered, you will receive a confirmation email with details of your extended warranty. • Keep your receipt and the confirmation email safe as proof of the extended warranty.
The warranty for each new product begins on the date of purchase. The length of the warranty period varies depending on the product. Refer to the warranty period section to find out the specific warranty duration for your product. A valid proof of purchase is required to avail after sales service.
The Philips warranty applies when the product has been handled properly for its intended use as described in the instruction manual. Read the instruction manual carefully before installing or using the product.
Depending on your product and the defect, Philips will identify the best service option for you. The data stored in connected products may be lost when serviced by Philips. We recommend you back up the data before sending the product. Philips will not be responsible for such loss.
The warranty does not cover the following: • indirect or consequential damages, such as loss of time, loss of data, or loss of income; • compensation for activities done by yourself, such as regular maintenance, installing firmware updates, or saving data. The warranty does not apply: • if the proof of purchase has been altered or made illegible; • if the model number, serial number, or production date code on the product has been altered, removed, or made illegible; • if the product was purchased as faulty stock; • if repairs or product modifications have been performed by unauthorized service organizations or persons; • if the defect is the result of excessive use outside the intended purpose; • if the defect is caused by abuse of the product; • if the defect is caused by environmental conditions that are not in accordance with the user manual; • if the defect is caused by connecting peripherals, additional equipment, or accessories (including software) other than those recommended in the user manual; • if the unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation, or water (unless the user manual expressly states that the product may be rinsed); • for normal wear and tear, or replacement of consumable parts, such as Pacifiers, teethers, diaphragms, silicone pipes, flanges etc; • if the product does not function properly because it was not originally designed, manufactured, or approved for use in the country where the product is used, which may occur if you import the product; • if the product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (such as TV cable, satellite or internet), faults on the subscriber's or the correspondent's line, local network fault (cabling, file server, user's line) and faults in the transmission network (interference, scrambling, faults or poor network quality); • if the product is defective due to the wear of its parts, which are consumable by their nature; • for non-electrical parts.
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