Consumer products

SHE4600/00  In-Ear Headphones
Please be aware that your product may differ in color from this picture, but the support information is same
View product

In-Ear Headphones


I get small electrical static shock from my Philips earphones

The sensation is due to the small electrostatic discharge from the earphone. This is not dangerous. Having this sensation does not necessarily mean the earphone or the music player has problem.

This small electrostatic discharge is similar to that which gives small shock sensation when you step on a rug and touch the doorknob in winter. When you touch the doorknob, the static electricity discharges through your hand. In the case for earphones, the static electricity discharges through the earbuds.

Following are some tips to minimize electrostatic buildup and discharge from objects:

  • Increase the humidity level in the indoor environment. Using a humidifier is an option.
  • Spray anti-static spray into the air
  • Wear clothing made of natural fibers as far as possible. Synthetic fiber tends to pick up static charge.
  • Minimize rubbing the music player and the headphones with other objects to minimize static charge buildup
  • If your skin is very dry, use anti-static hand lotion
Register your product
Register your product

Keep track of your product warranty coverage

Qualify for cash-back, gifts and special offers

Get easy access to product support